jeeta baji Privacy Policy

Introduction and Scope

This privacy policy ("Policy") applies to the jeeta baji platform. When you use the jeeta baji website, create an account, or use any of our services, the terms of this Policy apply to you. Continuing to use the service means you agree to this Policy.

jeeta baji treats the personal information of its users with the highest importance. We believe you are the owner of your data — we use it only to the extent needed to provide our services. This Policy presents a complete and transparent picture of how we manage information.

Information We Collect

jeeta baji collects two types of information — information you provide and information collected automatically.

2.1 Information You Provide Directly

During account registration, verification and use of the service, you provide the following information:

• Full name, date of birth and nationality
• Valid email address and mobile number
• Residential address
• Government-issued ID (national ID card or passport details — for verification purposes only)
• Payment method details — bKash, Nagad or Rocket number, or bank account details

2.2 Automatically Collected Information

When you use the platform, the following information is recorded automatically:

• IP address and device type
• Browser version and operating system
• Login time, page navigation patterns and session duration
• Transaction logs of betting and gaming activity
• Information collected via cookies and similar tracking technologies (see Section 4 for details)

2.3 Information Received from Third Parties

Information may sometimes be received from trusted third-party providers for identity verification, fraud prevention or payment processing purposes.

Purpose of Using Information

Collected information is used only for the following purposes:

• Account management: Completing registration, verifying logins and maintaining account security.
• Identity verification: Confirming a user's identity before financial transactions and preventing fraud.
• Payment processing: Processing deposits and withdrawals via bKash, Nagad, Rocket or bank transfer.
• Customer support: Providing assistance via live chat or email and resolving complaints.
• Relevant communications: Sending important account notifications, security alerts and — with your consent — promotional updates.
• Service improvement: Analysing usage patterns to improve the platform experience.
• Legal compliance: Maintaining records and providing information to authorities as required by applicable law.

Cookies and Tracking Technologies

jeeta baji uses cookies to keep the website running smoothly and to improve the user experience. A cookie is a small text file stored in your browser that helps remember your preferences and session information.

4.1 Types of Cookies

• Essential cookies: Required for login sessions, security tokens and core site functions. These cannot be disabled.
• Functional cookies: Remember your language preferences, betting account settings and layout preferences.
• Analytics cookies: Collect data on page navigation patterns and platform usage statistics — all information is kept anonymous.

4.2 Managing Cookies

You can delete cookies or stop accepting new ones at any time from your browser settings. Please note that disabling essential cookies may prevent some site functions from working correctly.

Sharing Information with Third Parties

jeeta baji shares information with third parties only in the following situations and to a limited extent:

• Payment processors: Only the information needed to complete transactions is shared with bKash, Nagad, Rocket and banking partners.
• Identity verification services: Necessary information may be shared with specialist KYC providers for account verification.
• Game providers: Game studios including Evolution, Pragmatic Play, JILI and PG Soft may use authorised data to operate specific gaming services.
• Legal authorities: Information may be provided as required by applicable law or judicial order.

All third-party partners are contractually bound to uphold our privacy standards. They may not use the information provided for any purpose beyond what was specified.

Data Protection Measures

jeeta baji applies industry-standard technical and organisational measures to protect your information:

• SSL encryption: All data exchanged between your browser and our servers is protected by SSL encryption.
• Secure databases: Personal information is stored on encrypted servers and regular security audits are conducted.
• Access controls: Only authorised staff can access information, based on their specific role.
• Two-factor verification: OTP-based verification is used for sensitive account actions.
• Periodic audits: Security measures are reviewed and updated on a regular basis.

That said, no data transmission over the internet can be guaranteed to be completely secure. You are also responsible for keeping your account password confidential.

Your Rights and Controls

jeeta baji recognises and respects the following rights you have over your information:

7.1 Right to Access

If you want to know what information we hold about you, contact our support team. After verification, the details will be provided within the required timeframe.

7.2 Right to Correction

If your account contains incorrect or outdated information, you can request a correction. Changing certain information may require re-verification of your identity.

7.3 Right to Opt Out of Marketing

If you no longer wish to receive promotional emails or messages, you can cancel your subscription at any time. Essential account-related notifications will continue to be sent.

7.4 Right to Close Your Account

If you wish to close your account, let our support team know. Even after closure, some information may be retained for a defined period to meet legal and audit requirements (see Section 8).

Data Retention Period

We do not retain personal information beyond what is necessary. The retention policy for different types of information is set out below:

• Account information: Retained while the account is active and until any legal requirement following closure has been met.
• Transaction records: Financial transaction records are retained to meet long-term audit and legal obligations.
• Communication history: Customer support conversations and complaint records are kept for a limited period for review purposes.
• Marketing consent: A record of your decision to opt out of marketing communications is retained as evidence.

Protection of Minors

All jeeta baji services are for persons aged 21 and above only. We do not knowingly collect information from minors. Age is verified at the time of account registration.

If we become aware, or are informed, that information from a minor has been collected by mistake, that information will be deleted promptly and the associated account will be closed immediately.

Policy Changes and Updates

This privacy policy may be revised from time to time due to business changes, technical developments or legal requirements. When changes are made:

• The "Last updated" date at the top of the page will be changed.
• A notification about significant changes will be sent to your registered email address.
• Continuing to use the service after changes have been made will be considered acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date with the current policy. You can also read our About Us page for more information about all our services.

Contact Us

If you have any questions, concerns or requests about this privacy policy, please contact our support team. We are available in Bengali and English, 24 hours a day, 7 days a week.

For answers to common questions, visit our FAQ section — it covers many common topics in detail.